Frequently Asked Questions
Yes, absolutely! At Vible Link Ltd, we make sure that all product images accurately represent the item you will receive. The photos shown on our website are taken to reflect the actual product in terms of colour, design, and features. However, please note that slight variations may occur due to lighting, screen settings, or product batches – but rest assured, the quality and specifications remain the same.
If you ever receive something that doesn’t match your expectations, our customer support team is always here to help.
Once you complete your purchase, a sales receipt will be sent to your email automatically. This email will include your order details, payment confirmation, and shipping information.
If you can’t find the email in your inbox, please check your spam or junk folder. Still can’t find it? No problem – just contact us at support@viblelink.co.uk with your name and order number, and we’ll resend your receipt right away.
Returning an item is easy with Vible Link Ltd. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery, as long as the item is unused, in its original condition, and in the original packaging.
We recommend keeping an eye on the product page, as it will be updated once the item is back. For faster updates, feel free to email us at support@viblelink.co.uk and let us know which item you're interested in – we’ll gladly notify you when it's available again!
We currently ship orders across the entire United Kingdom. Whether you're in England, Scotland, Wales, or Northern Ireland – we've got you covered with free and fast delivery right to your doorstep.
At checkout, simply enter your valid UK shipping address, and we’ll handle the rest.
If you have any questions about delivery to your area, feel free to contact us at support@viblelink.co.uk – we’re happy to help!
