Who We Are
At VibleLink, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or purchasing our products.
This policy applies to our website and services offered under the trading name VibleLink, operated by PROTECTX.SHOP LIMITED, Company Number: 14627631, located at 150 Piccadilly, London, W1J 9BR, UK.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Details: Name, shipping address, billing address, email address, and phone number.
Payment Information: Payment method details (processed securely via third-party gateways – we do not store your card details).
Order Details: Products purchased, transaction history, and delivery preferences.
Technical Data: IP address, browser type, device information, and browsing behaviour (via cookies and analytics tools).
Communication Data: Any information you provide when contacting us for customer support.
2. How We Use Your Information
We use your data to:
Process and deliver your orders
Provide customer service and respond to inquiries
Send order confirmations, shipping updates, and transactional emails
Improve our website and shopping experience
Comply with legal and regulatory requirements
Send occasional promotional messages (only if you opt in)
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers that help us operate our business, such as:
Payment processors (e.g., Stripe, PayPal)
Shipping providers (e.g., Royal Mail, courier services)
Website and marketing platforms (e.g., Google Analytics)
All partners are GDPR-compliant and contractually obligated to protect your information.
4. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
Access the personal data we hold about you
Correct any incorrect or outdated information
Request deletion of your personal data (where applicable)
Object to certain types of processing
Withdraw consent at any time (for example, to stop receiving marketing emails)
To exercise any of these rights, please contact us at support@viblelink.co.uk.
5. Cookies
We use cookies and similar technologies to improve your browsing experience, track website performance, and analyse traffic. You can adjust your cookie preferences through your browser settings at any time.
6. Data Security
We take data protection seriously and implement appropriate technical and organisational measures to keep your information secure. This includes SSL encryption, secure payment gateways, and regular security audits.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:
Vible Link Ltd
Trading under PROTECTX.SHOP LIMITED
Company No: 14627631
150 Piccadilly, London, W1J 9BR, UK
Email: support@viblelink.co.uk
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Thank you for trusting VibleLink.
